Sales Policy
Last Updated: December 11, 2024
At Zorax, we are committed to providing high-quality products and excellent customer service. This Sales Policy outlines our terms and conditions regarding the sale of products and services on our website, zorax.site.
Order Process
When you place an order on our website, you are making an offer to purchase a product or service. Your order will be processed once payment has been successfully made. We reserve the right to reject or cancel any order at our discretion, including due to product availability, pricing errors, or suspicion of fraudulent activity.
Pricing and Payment
All prices listed on zorax.site are in USD and are subject to change without notice. Payment for orders can be made via credit card, debit card, PayPal, or other payment methods available on our website. Once your payment is processed, you will receive an order confirmation email with your order details.
Shipping and Delivery
We aim to process and ship your order within 1-3 business days. Delivery times vary depending on the shipping method selected at checkout. Shipping charges will be calculated based on the delivery address and chosen shipping option. Zorax is not responsible for delays caused by third-party shipping providers or customs processes.
Returns and Refunds
Our return policy allows for returns within 30 days of purchase for products that are unused, unopened, and in their original packaging. If you are not satisfied with your purchase, please contact us at info@zorax.site for return instructions. Refunds will be issued to the original payment method after we receive the returned product in satisfactory condition.
Product Availability
While we strive to maintain accurate stock levels, products may occasionally be out of stock due to high demand. If a product you ordered is unavailable, we will notify you and provide options for replacement, backordering, or a full refund.
Contact Us
If you have any questions or concerns regarding our Sales Policy, please contact us at:
Zorax
1220 Brittany Way, Seagoville, Texas
Phone: (972) 287-3729
Email: info@zorax.site